Infopath with Sharepoint 2013 Attachment Controllnot working for some users

tobi bich 0 Reputation points
2023-05-16T21:26:08.3766667+00:00

Hi Everyone,

I'm currently facing the problem that in an Infopath form for some users the attachment control is not been displayed correctly. It's just showing blank, where Ususally the Upload section and the added documents should be displayed (Marked Yellow in the Screenshot) :

User's image

What I've found out so far:

  • The users have sufficient permissions. Even if you give the user temporary site collection admin rights, the problem still occurs
  • If a user who does not have the problem logs on to the computer, the problem does not occur. So it seems that the problem is not caused by the local software.
  • There are no rules in the forms that affect the attachment control.

I hope someone here can help me. If you need more information just ask.

I thank you in advance for your help.

Best Regards

Tobias

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Ling Zhou_MSFT 14,450 Reputation points Microsoft Vendor
    2023-05-17T06:33:01.46+00:00

    Hi @tobi bich

    Thank you for posting in the community.

    I have tested it on my side and my attachment controls are displayed properly.

    So, I offer a few troubleshooting methods that I hope will help you:

    1.Check the user's permissions again to make sure they have the permission to add items to the list. Sometimes there is a delay in this setting taking effect.

    You can go to List (Library)Settings->Permissions for this list (Library) ->Check Permissions.

    enter image description here

    2.You can recreate this InfoPath form because it is possible that something is wrong with this Info Path.


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