How to delete Microsoft-Tenant having no access?

Question

How to delete Microsoft-Tenant having no access?

Peter Sommerauer 20

We have no administation access to delete the Microsoft-Tenant "aibali.onmicrosoft.com" linked with "aiba.li". Unfortunately, a former employee unknowingly set this up and is no longer with the company or information is not available to the management level.

How can we proceed in this case?

Givary-MSFT 35,761 Reputation points Microsoft Employee Moderator

2023-05-22T07:30:28.17+00:00

@Peter Sommerauer Apologies for this issue, in order to resolve this issue you need to contact Microsoft Global support - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 where they can create a ticket for you on this issue and further you need to work with data protection team to validate company info and gain access to the tenant.
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Peter Sommerauer 20 Reputation points

2023-05-22T08:44:35.96+00:00

Dear Givary-MSFT
your provided link for the Microsoft Global support is the same as Jimmy already provided. Calling the next national contact in Switzerland (unfortunately Microsoft did not care about small states like Liechtenstein) leads to the answering machine providing the link to the support.serviceshub.microsoft.com/supportforbusiness.

Spinning in circles and welcome back to the forum / support that drives you mad.

Answer accepted by question author

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Givary-MSFT 35,761 Reputation points Microsoft Employee Moderator

2023-05-22T07:30:28.17+00:00

@Peter Sommerauer Apologies for this issue, in order to resolve this issue you need to contact Microsoft Global support - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 where they can create a ticket for you on this issue and further you need to work with data protection team to validate company info and gain access to the tenant.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Peter Sommerauer 20 Reputation points

2023-05-22T08:44:35.96+00:00

Dear Givary-MSFT
your provided link for the Microsoft Global support is the same as Jimmy already provided. Calling the next national contact in Switzerland (unfortunately Microsoft did not care about small states like Liechtenstein) leads to the answering machine providing the link to the support.serviceshub.microsoft.com/supportforbusiness.

Spinning in circles and welcome back to the forum / support that drives you mad.

Answer 1

JimmySalian-2011 44,811

Hi,

In this case you will need to call up Microsoft support desk - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

For this you will need to provide proof of ownership of your domain, some valid ID and mail address to verify that you own the tenant.

==

Please Accept the answer if the information helped you. This will help us and others in the community as well.

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How to delete Microsoft-Tenant having no access?

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