Backup is too large

Adel Hinrichs 25 Reputation points
2023-05-18T15:35:57.4466667+00:00

When I try to backup the app it comes up with the message: "Your backup is too large. Cannot save to the cloud."

I have tried updating the app and confirm that I have enough storage space on my account. I have a Samsung S20.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,135 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Babak Ebrahimi 21 Reputation points
    2023-10-20T20:54:20.1333333+00:00

    This is really embarrassing, a company like Microsoft has this kind of basic problems for months! I have the same problem and no one has any solution.

    0 comments No comments

  2. KCM Appliances Pvt Ltd 0 Reputation points
    2023-10-22T14:47:21.1166667+00:00

    I have same problem, any solution?