
Hi,
Did this problem only appear in specific document? Or all Word documents?
Did the document contain nay macro codes?
What kind of file format is the document?
I suggest try to check if this problem also appear in specific document.
Then send the document to other mac and check the result.
Installing the latest updates for Word.
Try these methods and provide more information about this problem.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.