Word keeps hanging on my Mac

Brett Baker 0 Reputation points

I'm working on a large (11MB) word file on a Mac laptop with up to date Office and OS. It is constantly going into a hang. I've switched to Draft layout, accepted all changes and turned off tracking, and periodically ditched the autorecovery folder but nothing has helped. The hanging can last 20 minutes.

A family of Microsoft word processing software products for creating web, email, and print documents.
746 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 23,736 Reputation points Microsoft Vendor


    Did this problem only appear in specific document? Or all Word documents?

    Did the document contain nay macro codes?

    What kind of file format is the document?

    I suggest try to check if this problem also appear in specific document.

    Then send the document to other mac and check the result.

    Installing the latest updates for Word.

    Try these methods and provide more information about this problem.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments