Word keeps hanging on my Mac

Brett Baker 0 Reputation points
2023-05-19T06:38:36.5433333+00:00

I'm working on a large (11MB) word file on a Mac laptop with up to date Office and OS. It is constantly going into a hang. I've switched to Draft layout, accepted all changes and turned off tracking, and periodically ditched the autorecovery folder but nothing has helped. The hanging can last 20 minutes.

Microsoft 365 and Office | Word | For business | Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-05-19T10:01:32.6266667+00:00

    Hi,

    Did this problem only appear in specific document? Or all Word documents?

    Did the document contain nay macro codes?

    What kind of file format is the document?

    I suggest try to check if this problem also appear in specific document.

    Then send the document to other mac and check the result.

    Installing the latest updates for Word.

    Try these methods and provide more information about this problem.


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