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Rd client app android

JUAN RAMÓN MARTINEZ RODRIGUEZ 0 Reputation points
2023-05-20T08:28:37.7033333+00:00

I have a problem with the connection from rd client with android, the first time I connect is good, but the next times the screen appear configurating remote connection.

I have tested with several clients and the error is the same.

Please, could you help me with this error.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Limitless Technology 45,191 Reputation points
    2023-05-22T11:51:00.96+00:00

    Hello there,

    Can you share the exact error message or Event ID you are getting on the RD client device?

    Have you made any recent updates that you are aware of on this device? If so try uninstalling them and check if this sorts out the issue

    If you don't see the remote resources you're expecting to see in the app, check the account you're using. If you've already signed in with a different account than the one you want to use for Azure Virtual Desktop, you should first sign out, then sign in again with the correct account. If you're using the Remote Desktop Web client, you can use an InPrivate browser window to try a different account.

    Some general troubleshooting steps here https://learn.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-client-android-chrome-os

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–

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