error while user login to azure ad cloud pc

Richa Kumari 286 Reputation points
2023-05-20T11:41:16.01+00:00

hello ,

I provisioned the cloud pc for one of Azure AD user account ,the provisioned is successfully and cloud pc created but when user login in cloud pc getting below error.

User's image

Windows 365 Enterprise
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Crystal-MSFT 45,896 Reputation points Microsoft Vendor
    2023-05-22T02:56:56.6266667+00:00

    @Richa Kumari, Thanks for posting in Q&A. From your description, I know the Windows 365 PC is provisioned but unable to login. From the error, it seems the Azure AD join is failed. But no detailed error there. You can export logs to see if more finding. To protect your sensitive information, you can also consider opening case to troubleshoot the issue. Here is a link with the steps to open case:

    https://learn.microsoft.com/en-us/mem/get-support

    Hope the above information can help.


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