OnVUE program interruption during AZ-204 exam

JEONG EUN LEE 0 Reputation points
2023-05-21T02:57:21.72+00:00

I took the AZ-204 test (Pearson VUE) at 10 am on May 21, 2023.

There was a screen freeze during the certification test, and then the test screen suddenly closed and ended.

The test window ended and the survey screen appeared, and I was unable to reconnect to the test.

For the reasons above, I request an opportunity to retake the exam.

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  1. TP 83,221 Reputation points
    2023-05-21T02:59:50.4733333+00:00

    Hi,

    Please contact Pearson VUE customer support:

    https://home.pearsonvue.com/microsoft/contact

    You may also contact ask your question in the Microsoft Certification forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer if above was helpful.

    Thanks.

    -TP

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