第一个问题连接共享打印机提示提供的凭证不足,无法连接 第二个问题在网络畅通的情况下,连接共享打印机提示没有可访问的网络路径

仕 杰 0 Reputation points
2023-05-22T03:55:10.5633333+00:00

win7电脑做共享打印机主机,客户机连接时候提示没有可访问的网络路径,网络是通的能ping通

win10电脑做共享打印机主机,客户机连接时候提示提供的凭证不足,无法连接

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Limitless Technology 44,101 Reputation points
    2023-05-22T11:42:58.6033333+00:00

    Hi,

    I'd be happy to help you out with your question. Sorry for the inconvenience caused.

    Please try following self troubleshooting steps to resolve these issues :-

    Issue 1: Insufficient credentials when connecting to the shared printer hosted on a Windows 7 computer:

    Verify Credentials: Ensure that the username and password you are using to connect to the shared printer are accurate and entered correctly. Double-check for any typing errors, including uppercase and lowercase letters.

    Check Printer Sharing Settings: On the Windows 7 computer, navigate to "Control Panel" > "Devices and Printers." Right-click on the shared printer and select "Printer properties." Proceed to the "Sharing" tab and ensure that printer sharing is enabled. You can try disabling sharing and then enabling it again to refresh the settings.

    Review Firewall Settings: Temporarily disable the firewall on the Windows 7 computer to check if it is blocking the connection. If the connection succeeds with the firewall disabled, you will need to configure the firewall to allow printer sharing.

    Update Printer Drivers: Make sure you have the latest printer drivers installed on the Windows 7 computer. Outdated drivers can sometimes cause connectivity issues. Visit the website of the printer manufacturer to download and install the most recent drivers for your specific printer model.

    Issue 2: No accessible network path when connecting to the shared printer hosted on a Windows 7 computer:

    Verify Network Connectivity: Ensure that both the Windows 7 computer hosting the shared printer and the client computer can access the network properly. Confirm that they are connected to the same network and can communicate with each other.

    Check Printer Sharing Settings: Refer to the previous steps to ensure that printer sharing is enabled and correctly configured on the Windows 7 computer. Make sure the printer is set to be shared with other devices on the network.

    Restart Print Spooler Service: Open the "Services" management console on the Windows 7 computer by typing "services.msc" in the Run dialog (Win + R). Locate the "Print Spooler" service, right-click on it, and select "Restart." This action can resolve any issues related to the print spooler.

    Verify Client Computer Settings: On the client computer, access the Control Panel, navigate to "Devices and Printers," and click on "Add a printer." Choose "Add a network, wireless, or Bluetooth printer" and let Windows search for available printers. Ensure that the correct shared printer is listed and try adding it again.

    Regarding the second problem where the shared printer is hosted on a Windows 10 computer and prompts for insufficient credentials:

    Confirm Credentials: Double-check the username and password you are using to connect to the shared printer on the Windows 10 computer. Ensure that the credentials are entered accurately, considering the correct case sensitivity.

    Check Printer Sharing Settings: Go to "Settings" > "Devices" > "Printers & scanners" on the Windows 10 computer. Select the shared printer and click on "Manage." Verify that printer sharing is enabled and that the appropriate permissions are set for the user account you are using from the client computer.

    Review Client Computer's Credentials: Make sure the user account on the client computer has the necessary permissions to access the shared printer. Confirm that the username and password being used are correct.

    Update Printer Drivers: Update the printer drivers on the Windows 10 computer to the latest version. Visit the website of the printer manufacturer and download the relevant drivers for your specific printer model.

    If the provided solutions do not resolve the issues, please provide more specific details or error messages, if available, so that I can further assist you.

    For more Information, please refer to following resource :-

    Fix printer connection and printing problems in Windows - https://support.microsoft.com/windows/fix-printer-connection-and-printing-problems-in-windows-fb830bff-7702-6349-33cd-9443fe987f73

    If you have any other questions or need assistance with anything, please don't hesitate to let me know. I'm here to help.

    If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

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