iphone lockedout

Brittany Privette 0 Reputation points
2023-05-22T15:32:41.04+00:00

I have tried several attempts to get into my Iphone, but it keeps saying wrong password how do I resolve this issue?

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Crystal-MSFT 46,171 Reputation points Microsoft Vendor
    2023-05-23T01:30:02.7333333+00:00

    @Brittany Privette, Thanks for posting in Q&A. From your description, it seems the device is locked and the password shows wrong. If there's any misunderstanding, feel free to let us know.

    If the device has already been enrolled into Intune and it is not enrolled with User Enrollment, you can try the remote action "Remove passcode" on the iOS device to see if it can help.User's image

    https://learn.microsoft.com/en-us/mem/intune/remote-actions/device-passcode-reset#remove-iosipados-passcodes

    Hope the above information can help.


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