iphone lockedout

Question

I have tried several attempts to get into my Iphone, but it keeps saying wrong password how do I resolve this issue?

Answer 1

@Brittany Privette, Thanks for posting in Q&A. From your description, it seems the device is locked and the password shows wrong. If there's any misunderstanding, feel free to let us know.

If the device has already been enrolled into Intune and it is not enrolled with User Enrollment, you can try the remote action "Remove passcode" on the iOS device to see if it can help.

https://learn.microsoft.com/en-us/mem/intune/remote-actions/device-passcode-reset#remove-iosipados-passcodes

Hope the above information can help.

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