Could not read the RootDSE on . Error message: Additional information: There is not enough space on the disk. Active directory response: 00000070: LdapErr: DSID-0C041FD2, comment: A jet error was encountered, data fffffbbe, v3839

Ardan Zaki 186 Reputation points

User's image

Hi, I got this error when I try to access ECP/OWA through my exchange server, has anyone got this issue?

Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
469 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
6,487 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Aholic Liang-MSFT 9,156 Reputation points Microsoft Vendor


    Hi @ Ardan Zaki ,

    For better troubleshooting, I would like to confirm the following points with you:

    1. What is the current version of Exchange Server? Are multiple servers coexisting?
    2. What actions were performed before this error occurred?
    3. Is it normal to log in with EMS? If there is an error, please provide relevant screenshots for us to research together, thank you.
    4. Please check if there is enough disk space on the server? If so, try restarting the server to see if anything changes.

    In addition, can you check the application log when logging in to the ECP and OWA pages, share the error log here, it will help to resolve this issue.

    (kindly note:In order to avoid the disclosure of your privacy, please remember to hide your personal information)

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments