One Drive files are not properly sync after modification

Nazmul Huda 66 Reputation points

One Drive files are not properly sync after modification. I worked in collaborative Word file that means we are some few users 3-4 users work in 1 word file. I worked in that word file and the size was 88.5 KB at the morning but at noon I have seen that file size is 80.5 KB. My autosave was enabled and autsave after 10 minutes is enabled.

Kindly help me why this happened?

A family of Microsoft word processing software products for creating web, email, and print documents.
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A Microsoft file hosting and synchronization service.
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Accepted answer
  1. Emily Hua-MSFT 26,921 Reputation points

    Hi @Nazmul Huda

    Are modification from all users not synced successfully, or is there a problem with one or specific user's change synchronization?

    Please make sure that there are no issues with each user's network connection.

    Besides, does this issue occur with all OneDrive files, collaborative or non-shared files?

    I suggest you backup this file first, such as saving this file to local computer. Then check its Version history, and try to restore the previous one to have a check.

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