Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
3,272 questions
How to disable two-step login to azure application
Tomasz Wojciechowski
0
Reputation points
I have a user created in the Azure application, I do not have a microsoft account. I mistakenly removed the Azure account from the Authenticator application and now it gives me a password when logging in, then I am asked to confirm the displayed verification number in the Athenticator application and I cannot confirm this number :( . Please help.
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JimmySalian-2011 31,901 Reputation points2023-05-24T09:51:35.9533333+00:00 Hi Tomasz,
If you have backup account or breakglass account for the tenant you will need to reset the account MFA settings following this step - https://learn.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options
If you are the only account that manages the tenant you will need to raise a support ticket with Microsoft and provide ownership information for the tenant - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
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