@De Beer, Louwrens Thanks for posting in our Q&A.
For this issue, it is not related to windows 365. Windows 365 is a cloud-based service that automatically creates a new type of Windows virtual machine (Cloud PCs) for your end users.
This issue is more related to Dynamics 365. I'm not a support engineer with this product and know little about it. To get more help, it is suggested to contact Dynamics 365 support. Here is the support link:
Thanks for your understanding and hope everything goes well with you.
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