Blocked access to one of my tenants

Shreyas Rastogi 0 Reputation points
2023-05-24T23:21:48.7533333+00:00

Hi ,

I was playing with cross tenant settings , have blocked external access to one of my tenants , can't login after that .

Can someone guide if there is a way to login to that tenant and unblock access or return it to old settings .

Thanks

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Sedat SALMAN 4,775 Reputation points
    2023-05-25T05:57:34.36+00:00

    I think Conditional Access can help you

    https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/overview

    If you're unable to sign in to the Azure portal because of the changes you've made, you might need to contact Microsoft Support for assistance. They should be able to guide you through the process of restoring access.

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  2. JamesTran-MSFT 29,141 Reputation points Microsoft Employee
    2023-05-25T18:34:34.1033333+00:00

    @Shreyas Rastogi

    Thank you for your post!

    I understand that you blocked external access to one of your tenants due to changing the default Cross-tenant access inbound or outbound settings to Block access. Since you only blocked external access, you should be able to login using an account that is a part of your Home Azure AD tenant and wasn't invited as a guest/external user.

    In order to reset your cross-tenant access settings to their defaults, you'll also need to login with a Global admin or Security admin account. For more info - Configure default settings.

    Additional Link:

    I hope this helps!

    If you're completely locked out and aren't able to login with any user within your tenant, due to the cross-tenant access settings, I'd recommend reaching out to our Global Customer Service team or you can contact the Azure Data Protection team for further assistance - (866-807-5850).

    For future reference, I'd also recommend creating and managing an emergency access account in Azure AD. This account will help prevent being accidentally locked out of your Azure Active Directory (Azure AD) organization because you can't sign in for any reason.

    If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

    If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.