You can submit a ticket here for support. https://visualstudio.microsoft.com/subscriptions/support/ https://support.microsoft.com/en-us/supportrequestform/7a3f017a-c951-7e06-1bd7-64bf7fc202ff?SL=en&SC=US
or chat online with them https://docs.microsoft.com/en-us/visualstudio/subscriptions/vs-concierge-chat
--please don't forget to upvote
and Accept as answer
if the reply is helpful--