PSTN enable for MS Teams

UtauyoNASE 2,966 Reputation points
2023-05-25T00:47:50.6766667+00:00

If you have PSTN or Microsoft Skype for conferencing enabled for Skype for Business does it also work for MS teams?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,706 questions
Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
645 questions
0 comments No comments
{count} votes

Accepted answer
  1. JimmyYang-MSFT 56,011 Reputation points Microsoft Vendor
    2023-05-25T08:34:25.6066667+00:00

    Hi @UtauyoNASE

    If you want to realize this, it needs to configure direct routing.

    Microsoft Phone System Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Phone System. With this capability, for example, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams client.

    For more details about direct routing, you could read the following two articles:
    https://learn.microsoft.com/en-us/MicrosoftTeams/direct-routing-plan
    https://learn.microsoft.com/en-us/MicrosoftTeams/direct-routing-configure


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. risolis 8,741 Reputation points
    2023-05-25T03:10:32.1766667+00:00

    Hello @UtauyoNASE

    Thank you for posting this concern on this community.

    I would like to gather the following links down below:

    https://learn.microsoft.com/en-us/microsoftteams/upgrade-to-teams-on-prem-pstn-considerations

    https://learn.microsoft.com/en-us/microsoftteams/pstn-connectivity

    I hope that might be useful for you and get it done.

    Looking forward to hearing from you

    Cheers,

    Please "Accept the answer" if the information helped you. This will help us and others in the community.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.