PSTN enable for MS Teams

UtauyoNASE 2,816 Reputation points
2023-05-25T00:47:50.6766667+00:00

If you have PSTN or Microsoft Skype for conferencing enabled for Skype for Business does it also work for MS teams?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,545 questions
Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
614 questions
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  1. JimmyYang-MSFT 50,356 Reputation points Microsoft Vendor
    2023-05-25T08:34:25.6066667+00:00

    Hi @UtauyoNASE

    If you want to realize this, it needs to configure direct routing.

    Microsoft Phone System Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Phone System. With this capability, for example, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams client.

    For more details about direct routing, you could read the following two articles:
    https://learn.microsoft.com/en-us/MicrosoftTeams/direct-routing-plan
    https://learn.microsoft.com/en-us/MicrosoftTeams/direct-routing-configure


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  1. risolis 8,706 Reputation points
    2023-05-25T03:10:32.1766667+00:00

    Hello @UtauyoNASE

    Thank you for posting this concern on this community.

    I would like to gather the following links down below:

    https://learn.microsoft.com/en-us/microsoftteams/upgrade-to-teams-on-prem-pstn-considerations

    https://learn.microsoft.com/en-us/microsoftteams/pstn-connectivity

    I hope that might be useful for you and get it done.

    Looking forward to hearing from you

    Cheers,

    Please "Accept the answer" if the information helped you. This will help us and others in the community.

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