Cortana is not working, Cannot install from Microsoft Store


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Tried to Install Cortana but it just keeps circling.

Tried these troubleshooting:

-Checked Task Manager, No Cortana (Attempt to Restart Cortana)

-Checked Region: Australia

-Attempt to install Cortana via Microsoft Store: (Aero just keeps on circling)

-Checked Location services: On

-Checked Accounts Info: OK

-Run the Search Troubleshooter:

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-Restarted Machine still no Cortana

-Open Powershell with Admin Rights and uninstall Cortana Get-AppxPackage -allusers Microsoft.549981C3F5F10 | Remove-AppxPackage

-Restart machine and Attempt to Reinstall Cortana again via Microsoft Store: Still just loading

-Attempt Windows Update completed

-Attempt again to reinstall Cortana via Microsoft Store still Aero keeps on circling

-Run SARA:
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-Restart and attempt to install Cortana still circling.

Please advise, thank you.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,129 questions
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  1. S.Sengupta 17,121 Reputation points MVP

    Fix problems with the Start menu or Cortana

    Run the Windows Store Apps troubleshooter.

    Type “Troubleshooting” in search box and press Enter.

    Click on View all on top left pane.

    Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

    You may also create another user account with same administrative privileges and recheck the same.

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  2. 2023-05-30T14:59:51.08+00:00

    Still not resolve, kindly advise on this issue please. Thank you.

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