Not able to activate Microsoft 365 from account sign in.

ms39090 0 Reputation points

Loggin in the web is fine and web based Microsoft office is running while desktop based office softwares not allowing to log in with the same account. Throwing error as below (I'm not an administrator):

Correlation Id: ca39c2fa-8b36-40e9-94e7-9474856960aa

Timestamp: 2023-05-30T08:55:34.000Z

DPTI: 85e0f54b32876ee3d2db00435ac4fbbae539e9fe4c21d056111223f7d674d426

A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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