Azure bot is not working

lakshmi 671 Reputation points
2023-05-30T16:54:52.6966667+00:00

I have created a Azure bot and updated the Microsoft app id and password and also the secret key of direct line in the respective app service.

But I am getting error "There was an error sending this message to your bot. " while testing in Test in web chat and UI web app is not responding showing "unable to connect"

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. Sedat SALMAN 13,345 Reputation points
    2023-05-30T23:09:19.8266667+00:00

    Microsoft provides a general document for troubleshooting

    https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-general-problems?view=azure-bot-service-4.0

    you can follow this one and if the problem still exists please try to provide more information about your environment, API etc.

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