Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
814 questions
Remove involfit.ko under /usr/local/ASR/Vx/bin/drivers
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Fernando Bobbio
0
Reputation points
I have a Linux server that has 512.1 MiB of involflt.ko.4. and involflt.ko.5. files. How can these be removed? Are they all necessary?
Azure Site Recovery
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator2023-06-01T08:07:09.8366667+00:00 @Fernando Bobbio Thank you for reaching out to us on Microsoft Q&A platform.
I see that you want to "Remove involfit.ko under /usr/local/ASR/Vx/bin/drivers". The involflt.ko files are part of the Azure Site Recovery Linux agent and are used for replication and failover of the server. These files are necessary for the agent to function properly, so it is not recommended to remove them.
However, if you need to free up disk space on the server, you can remove the older versions of the involflt.ko files. The newer version of the file should be sufficient for the agent to function properly.
To remove the older versions of the involflt.ko files, you can use the following command:
sudo rm /usr/local/ASR/Vx/bin/drivers/involflt.ko.*This command will remove all files with the name "involflt.ko." followed by a number. Be sure to only remove the older versions of the file and not the newest one.
Hope this helps!
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-05T10:31:00.86+00:00 @Fernando Bobbio Have you had a chance to see the previous response? If the suggestions were helpful, click “Accept Answer” and Up-Vote. Feel free to reach out to us if you've additional questions in this regard.
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-06T14:53:51.79+00:00 @Fernando Bobbio We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
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Fernando Bobbio 0 Reputation points
2023-06-07T18:32:39.8333333+00:00 My question was which ones can be removed and which ones should stay. The command will remove all of them.
uname -r
4.15.0-166-generic
Should I remove everything and only leave 4.15.0-166?
sudo rm /usr/local/ASR/Vx/bin/drivers/involflt.ko.* -
SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-08T07:12:40.97+00:00 @Fernando Bobbio Only remove the older versions of the file and not the newest one.
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Fernando Bobbio 0 Reputation points
2023-06-08T14:11:21.82+00:00 Thank you, that is what I needed
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-12T06:22:27.1666667+00:00 @Fernando Bobbio Received a confirmation from an SME that removing these files would be disastrous. Since, you have a requirement to remove older files, I would recommend reaching out to Azure technical support team by raising a support ticket. Let us know if there are any challenges contacting Azure technical support team.
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Fernando Bobbio 0 Reputation points
2023-06-12T14:03:13.32+00:00 Azure support will only talk to the cloud provider that manages our account. This is extremely ridiculous. Maybe next time before offering assistance and ask your peers. I will try to restore the files from a backup
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-12T15:54:11.69+00:00 @Fernando Bobbio Sorry about the experience you have had. If you have permission to create a support ticket, I can enable a one time free support from my end and help you connect with the technical support team directly.
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Fernando Bobbio 0 Reputation points
2023-06-12T16:01:52.93+00:00 Please read my last comment. I cannot open a support ticket. I have to jump through hoops to get someone in Microsoft. Please have them reach out to me via E-Mail to get this resolved ASAP.
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-12T20:02:32.9633333+00:00 @Fernando Bobbio Support ticket creation form has the option to select mode of communication, you can mention via email.
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Fernando Bobbio 0 Reputation points
2023-06-12T20:35:59.6233333+00:00 The screenshot shows what I see when trying to create a ticket. I am forced to go through my cloud provider. I spent 3 hours until I could even get to this point, with a Microsoft engineer on a call and screen sharing. I understand you were trying to assist and I appreciate it. I will do what is necessary on my side and get this resolved, since Microsoft will not assist without a ticket
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Fernando Bobbio 0 Reputation points
2023-06-12T20:36:20.7766667+00:00 Issue resolved after fixing vxagent issue. This can be closed
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SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
2023-06-13T10:58:13.37+00:00 For CSP subscriptions, you need to go through your service provider. Sorry for the inconvenience!
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