Inaccurate Representation - Icon Technical requirement policy

Ayman Mohammed 0 Reputation points

Hello, everyone

I tried to publish my game on Microsoft store and it always returns with "Your submission requires attention" Inaccurate Representation - Icon

There is an issue with the functionality of the product. An additional installed component of the product visible in the Start Menu does not work as expected.

Found in: App list

Tested devices: Microsoft Surface Laptop"

I don't know what's wrong with the icon, I have tested it numerous times, and I have found no errors. The Icon shows up consistently as expected,

Also, I have thoroughly reviewed the Microsoft Store policies under the 10.1.1 section, and I couldn't find anything wrong with my submission.

info might help:

1- I built my game using Unreal Engine 5 and exported it as an executable (EXE) file, as it was the only available option for Windows

2- I used Inno setup compiler to make the installation file

3- lastly MSIX packaging tool

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