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Issue creating new configuration of AD Connect Cloud Sync
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jonathan Held
25
Reputation points
I'm in the process of setting up Active Directory Connect cloud sync. I have the agent installed on our server, and I have verified our domain. In the tenant when I click "new configuration" the dropdown on the next page is greyed out and there is no domain to select, can't seem to find and documentation on this.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
1 answer
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Andy David - MVP 157.8K Reputation points2023-06-01T20:01:42.8766667+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kandus MacMillan 0 Reputation points2023-11-01T01:36:51.8+00:00 I am in both groups but have the same problem.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
Eddie Weber 0 Reputation points2023-12-30T21:40:29.38+00:00 I am having the same problem. I have an account with both of those roles. If I click on the 'Access' tab on the Entra Connect main page, it says I have access??? My agents are also running. Please help.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 90%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tony Sutton 0 Reputation points2024-02-06T12:53:41.19+00:00 God Morning Andy ! How are you ? Great I pray ! I have the same issue and have verified the same, was an answer ever posted ? Please advise and have a great week ! Tont
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John McCormack 0 Reputation points2024-05-28T03:14:40.5966667+00:00 I'm also experiencing the same thing. Surely it's a preconfiguration issue of some sort, but there's no documentation on it I can find.
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