I don’t have a company log in how do I fix this issue

Question

I just got this iPhone 7 I’m not part of any company just a normal person and I can’t get out of this screen for company portal it’s stuck. Nothing works. I hard reset, tried swiping to quick settings but nothing works

Answer 1

If you see the company portal that means that you bought the phone from someone or some company that it belongs to. It is most likely under Apple Business program and therefore the company who owns it will need to release it from the Apple Business Manager.

You might want to reach out to who ever you bough the phone from to see if they can do this for you.

Release devices in Apple Business Manager

https://support.apple.com/en-ca/guide/apple-business-manager/axmec4d28461/web

Remove devices by using wipe, retire, or manually unenrolling the device

https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe

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