Administrator account login question

Question

Yesterday, while troubleshooting my personal service error, I accidentally discovered that my subscription to the developer email I was using was invalid. I only found out on the developer console that my subscription had expired, so I applied for a new subscription. But after I applied for a subscription, I found that the automatically generated administrator account was unable to log in, and I encountered an error when logging in that the account did not exist.

The automatically generated sub domain name is as follows: 8m6wx2.onmicrosoft.com

The admin account is as follows: admin@8m6wx2.onmicrosoft.com

Please help investigate the cause of the error

Answer 1

Hello @DINGROI ,

if you set up your Instant Sandbox between May 31, 2023 and June 5, 2023, you will not be able to access your tenant due to a technical issue. Please go to your Microsoft 365 Developer Program dashboard , sign in with your Developer Program account and select Set up subscription to get your new Instant Sandbox.

After you have set up your new Instant Sandbox, please sign in with your Administrator account within 14 days.

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