Administrator account login question

DINGROI 0 Reputation points

Yesterday, while troubleshooting my personal service error, I accidentally discovered that my subscription to the developer email I was using was invalid. I only found out on the developer console that my subscription had expired, so I applied for a new subscription. But after I applied for a subscription, I found that the automatically generated administrator account was unable to log in, and I encountered an error when logging in that the account did not exist.

The automatically generated sub domain name is as follows:

The admin account is as follows:

Please help investigate the cause of the error

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Schneider, Tobias 1,135 Reputation points

    Hello @DINGROI ,

    if you set up your Instant Sandbox between May 31, 2023 and June 5, 2023, you will not be able to access your tenant due to a technical issue. Please go to your Microsoft 365 Developer Program dashboard , sign in with your Developer Program account and select Set up subscription to get your new Instant Sandbox.

    After you have set up your new Instant Sandbox, please sign in with your Administrator account within 14 days.

    If this is helpful, please accept the answer. Thank you.

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