Auto Complete

Question

In Outlook 365 I like to send emails to myself from time to time. The auto complete feature for my personal email will not work. Works fine for any other new or old address I have sent. It works in the Outlook App on my phone but not on either of my PC's that have Outlook. One is brand new install still doesn't work. Delete roamcache. Cache exchange is selected. I deleted all addresses in the auto complete in the options in Outlook. It refuses to work. It use to work for years but just int he last few months it has stopped. Driving me nuts.

Answer 1

Hi @corequattuor-5090 ,

Glad to hear this issue has been resolved!

Thanks for the sharing.

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However, due to a recent update in forum policy, the question author now is not able to accept their own answers.

So I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.

Issue:

The auto complete feature for my personal email will not work. Works fine for any other new or old address I have sent.

Solution:

If I change the first name to something different and use same email address it will show up.

Answer 2

Do you not see the entry pop up, or does it pop up but using it results in non-delivery? Or anything else altogether? For the first scenario, you can create a contact entry for your other email address to "force" Outlook to surface it. For the second one, clearing the cache and any stored contact items should do the trick.