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I am unable to validate your phone number
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Eng lamia mohamed
0
Reputation points
while creating a new account at dev.azure.com. When I'm trying to get verification code to verify phone number. when I click on Send Text or Call me, I get an error on new page "We’re unable to validate your phone number".
{count} votes
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Eng lamia mohamed 0 Reputation points
2023-06-09T15:14:27.2566667+00:00 @Marilee Turscak-MSFT Please I need some one to help me in solving this issue
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Marilee Turscak-MSFT 37,061 Reputation points Microsoft Employee2023-06-22T17:38:03.08+00:00 @Eng lamia mohamed Please create a support case to look into this. We will not be able to investigate this on the forums. There might be issues related to particular regions or providers, and the support team would need to gather more information from you to troubleshoot. https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
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