Hello
Thank you for your question and reaching out.
- Please open Certificate Manager: Click Start, type manage computer certificates, and then click manage computer certificates in the search result.
- Go to C:\Users<UserName>\AppData\Roaming\Microsoft\Network\Connections\Cm<GUID>, Try to manually install the certificate (*.cer file) on the user and computer certificate store.
--If the reply is helpful, please Upvote and Accept as answer--