Linux Agent discovery is getting stuck in pending state for a long time

Question

We are working on the migration of linux servers to another MG. Everything is in place like Port, Certificate, RDP, Unix/Linux Account and other checks as well, but when we are running the discovery through wizard or through the script it is getting stuck in pending state for a longer time and then getting failed. Can you please help me with this. Below is the screenshot:-

Answer 1

Hi,

Based on the context provided, it seems that the Linux Agent discovery is failing and getting stuck in the pending state for a long time. This may happen due to various reasons such as configuration issues, credential or privilege problems, or network and name resolution problems.

To troubleshoot this issue, you can refer to the following article: "Troubleshoot UNIX/Linux agent discovery in Operations Manager" [1]. This article provides a detailed troubleshooting guide for common errors encountered during the discovery process of UNIX or Linux computers.

References:

1. Troubleshoot UNIX/Linux agent discovery in Operations Manager - https://learn.microsoft.com/en-us/troubleshoot/system-center/scom/troubleshoot-unix-linux-agent-discovery

Answer 2

Hi Ravi,

let's start with some simple troubleshooting steps:

• Is your SCOM MG up to date?
• Very important: Are your Linux MPs also in their newest versions?
• Did you try flushing the cache on your SCOM management servers, which are part of the Linux monitoring resource pool?
• Are there any related events in the OpsMgr event log on those management servers?

Regards,

Stoyan