The job was stopped because it did not complete after three attempts. Please try re-submitting a new job.

Question

Hello,

We have an automation runbook running to start and stop VMs. It was running fine. But yesterday the runbook was stuck at starting and today we see that it is stopped with an exception : "The job was stopped because it did not complete after three attempts. Please try re-submitting a new job." It does not show any logs, errors or warnings. Usually it takes 30 mins to complete the job. But not sure why this happened. I did check the documentation : https://learn.microsoft.com/en-us/azure/automation/troubleshoot/runbooks, but I'm not able to narrow down as to which issue it might be. Anybody experienced a similar problem? And what did you do to solve it?

Answer 1

Hi @Pranathi Suresha

Besides resubmitting the job, it's difficult to say. If resubmitting the job did not work, there should be something in the logs. Try using the following steps below.

Connect-AzAccount 

$storageAccount = Get-AzStorageAccount -ResourceGroupName "<resource-group-name>" -AccountName "<storage-account-name>" 
$ctx = $storageAccount.Context 

Get-AzStorageBlob -Container "$logs" -Context $ctx

If you have already done that, then we'll need to work with you offline. You can send us an email to AzCommunity[at]microsoft[dot]com ATTN: Ryan enclosed with your subscription id and a link to this post.