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i need help urgently logging into my inbox What do i do?

Sarahi.Reyes001 0 Reputation points
2023-06-08T22:26:06.37+00:00 
UTC Date: 2023-06-08T22:23:15.258ZClient Id: E62118ED9233447D87FAE8F9397828B2Session Id: e506fe52-cc2f-4c70-ae1a-b6049d4dd35bClient Version: 20230526012.07BootResult: configurationBack Filled Errors: Noneerr: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedExceptionesrc: StartupDataet: ServerErrorestack: Error: 500    at Object.b [as createStatusErrorMessage] (https://outlook.office365.com/mail/?actSwt=true:2:264939)    at https://outlook.office365.com/mail/?actSwt=true:2:264101st: 500ehk: X-OWA-Errorefe: PH0PR07CA0117, BN9PR03CA0782ebe: PH0PR02MB7287emsg: UserHasNoMailboxAndNoLicenseAssignedError
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  1. Yuki Sun-MSFT 41,376 Reputation points Moderator
    2023-06-09T02:20:18.7566667+00:00

    Hi @Sarahi.Reyes001 ,

    Please try opening your web browser in private mode or switching to a different browser to see if it can help.

    If the error persists, considering that the error message "UserHasNoMailboxAndNoLicenseAssignedError" indicates that it's likely to be an issue with license, it's highly recommended to reach out to your Exchange administrator to investigate further from the backend.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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