Temporary sign in

Question

Hi everyone,

We have a server (windows server 2019) signed for multiple users in our company, I used RDS for while for it the remove it for some issues we faced, now we back to sign using usual and direct Remote Desktop, but all the users are signed with temporary user every time, I have tried to edit Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList, but I got the smae result

, how can I fix this, help please.

Answer 1

Hi Waleed

temporary profiles upon signing into a Windows Server 2019, it usually indicates an issue with user profiles. Here are some steps you can follow to troubleshoot and resolve the problem:

Check Disk Space: Ensure that there is sufficient disk space available on the server where user profiles are stored. Insufficient disk space can prevent the creation or loading of user profiles, leading to temporary profiles.

Verify Profile Path Configuration: Double-check the user profile path configuration in Active Directory (AD) for each user. Make sure the profile paths are correctly set and pointing to the appropriate location where user profiles are stored.

Clean Up Temporary Profiles: Remove any existing temporary profiles from the affected server. To do this: a. Log in with an administrator account. b. Open the File Explorer and navigate to the folder where user profiles are stored. c. Look for any profiles with ".bak" extensions or profiles named "TEMP" or "TEMP.USERNAME." Delete these temporary profiles.

Verify Permissions: Ensure that the appropriate permissions are set on the folder where user profiles are stored. The users should have the necessary permissions to create and access their profiles. Verify both the NTFS permissions and the share permissions on the folder.

Delete User Profiles: If the issue persists, you may need to delete the user profiles and allow them to be recreated upon sign-in. Follow these steps: a. Log in with an administrator account. b. Open the System Properties by right-clicking on "This PC" and selecting "Properties." c. Go to the "Advanced system settings" and click on the "Settings" button under the "User Profiles" section. d. Select the user profile that is experiencing the issue and click on "Delete." e. Confirm the deletion and restart the server. f. When the user signs in again, a new profile should be created.

Registry Check: If the above steps don't resolve the issue, you can also check the following registry key:

• Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
• Look for any SID keys that end with ".bak" and delete them.
• Ensure that the remaining SID keys have the correct values for the ProfileImagePath.

Remember to take proper backups and exercise caution when modifying the registry.