Unable connect to remote machine and namespace root/cim2

Question

hi l have problem installing sccm client push l get this error unable to connect remote machine and namespace root/cim2 l tryed everthing but no luck l someone help with with problem

Answer 1

Hello

Thank you for your question and reaching out.

ConfigMgr utilises the system account of the ConfigMgr site server by default when performing client push. Therefore, you must configure a client installation account that does have local admin access on the target system(s), or this account must be a local admin on the target system.

Please try to ping the machine you wish to add to see if you can get in touch with it.

Verify that any system firewalls are active on the computer from which you want to get logs. You must run the following command on the command prompt on the system you need to monitor if System Firewall is turned on in order to enable RemoteAdmin for that machine.

The following command should be run on a client machine:

netsh firewall set service type=REMOTEADMIN mode=ENABLE profile=all.

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Answer 2

Hi, @spst-mb-01 mb01

Thank you for posting in Microsoft Q&A forum.

This could be caused because you might be trying to connect to a computer running a Starter, Basic, or Home edition. Additionally, WMI may require an encrypted connection, one that requires an authentication level of pktPrivacy, WbemAuthenticationLevelPktPrivacy, or RPC_C_AUTHN_LEVEL_PKT_PRIVACY.

You could refer to these Microsoft articles which lists out reasons for WMI errors, and based on the error you are seeing, you can try the suggested resolutions to resolve the issue:

https://learn.microsoft.com/en-us/windows/win32/wmisdk/troubleshooting-a-remote-wmi-connection#failure-to-connect

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