Issue regarding Teamchannelmessage are not getting posted using API

Question

Issue regarding Teamchannelmessage are not getting posted using API

sarvesharchive 0

Hi

Basically we are migrating Teams to Teams using below API permissions For Read & Write of Teams.

[

](https://filestore.community.support.microsoft.com/api/images/6780da3f-9428-49c6-8f9d-f712e07fc033?upload=true&fud_access=rhYinQu9k%2fQ7lDpdCsGkl3eusmFMeQelfHau4vFjY8lur4WJxfiEK7M3p4%2bs9FkBPy4gjPk1BpzKedTB0Zjh%2bzCRtDd6jCa%2fyokBDwISGOaLz2NNyurtbpNCCvuSAxDElHG%2fn6DLSEvx6me%2bhAe45K5ROM2odn%2fEh23xNQIjlgCaZFJ%2b7KQNx3ZvK3bW1a5XqM1CrFCbwGw3r4hw5W8UnX69vVZ54IewmWqA0ghr%2fjND3bTkRVJvzw3BPDOJ6z4Z7Mn3sNlqhay3LrjLkbAXkF2KH1YQ5Pw%2bXhUEHP2NzRVDx3lCC4o7J0LHGr9HoMDn8%2b1Bbk%2b9C4CcR%2b7xf7JnAVKy%2bx5iaLIGj7mAgJ0CTsc%3d)

earlier we were suppose to create new project add this api permission and submit protected api form for approval ,after that our teams to teams migrations was done properly , but after microsoft new update of no longer need to submit protected api forms we are facing issue while writing TeamsChannelMessage we are using Teamwork.Migrate.All api to write TeamsChannelMessage using below method

[

](https://filestore.community.support.microsoft.com/api/images/9d224634-f59e-42a0-964e-cd541c9dfecf?upload=true&fud_access=rhYinQu9k%2fQ7lDpdCsGkl3eusmFMeQelfHau4vFjY8lur4WJxfiEK7M3p4%2bs9FkBPy4gjPk1BpzKedTB0Zjh%2bzCRtDd6jCa%2fyokBDwISGOaLz2NNyurtbpNCCvuSAxDElHG%2fn6DLSEvx6me%2bhAe45OUrZojuRuYimK6TCYgxGwMROP1NoVWNycB4C7C8pSQdqFWdpvh6Dlfh%2b85ZEhZARfipVAXYK%2f%2fAsfSiPkow%2fjW9k5%2br0Lf5Wz5sTCQOaknY6hOZ2kU2bWbfh0iEB4XVc5xW2hXSOp1KP3lbUG%2ffFYzC95sFR2hamb0h35BYOzd6WCI0f%2fhbe%2bpHDNejcv98t%2fEZxnB8D1jVCGccQr8Uh6A%3d)

While processing messages we are getting exception of( Requested API is not Supported) or (Unkonwn Error).

we are not able to migrate a single TeamsChannelMessage .

We need an efficient solution for issue as soon as possible.We would greatly appreciate it if you could spare some time to look into this matter and help us out with the resolution.

Please be in touch at your earliest convenience so that we can figure out how to best solve this problem.

Thank you for your help!

Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-12T10:04:16.3366667+00:00

@sarvesharchive-Thanks for reporting your issue.

Could you please have look into this document followed the steps to migrate users' existing message history and data from an external system into a Teams channel.

https://learn.microsoft.com/en-us/microsoftteams/platform/graph-api/import-messages/import-external-messages-to-teams

sarvesharchive 0

i have checked it but that is not what i need , i have implemented this code to add message but after the update of no longer needed to submit protected form is out our teamschannelmessage are not able to write using this code

                 if (MessageItem.IsReplyMessage)                 {                     //#-- Posting a reply to the message --#//                                          IChatMessageRepliesCollectionRequest ReplyRequest =                         this.TeamService.Teams[MessageItem.ParentItemIDPath[0]].Channels[MessageItem.ParentItemIDPath[1]].Messages[MessageItem.ParentItemID].Replies.Request();                      DestinationItem = MicrosoftHelper.InvokeApiCall(() => { return ReplyRequest.AddAsync(SourceChatMessage).Result; }, this);                 }                 else                 {                                          //#-- Posting the message in channel --#//                     IChannelMessagesCollectionRequest messageRequest =                        this.TeamService.Teams[MessageItem.ParentItemIDPath[0]].Channels[MessageItem.ParentItemIDPath[1]].Messages.Request();                      DestinationItem = MicrosoftHelper.InvokeApiCall(() =>                     { return messageRequest.AddAsync(SourceChatMessage).Result; }, this);                 }

Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-13T05:32:13.83+00:00

@sarvesharchive -Could you please share the client-request-Id and timestamp for further investigation purpose?
sarvesharchive 0 Reputation points

2023-06-13T12:17:04.03+00:00

sure ,

"ClientRequestId":"386b4335-c187-4a4e-8657-5a133d9b2a4b"

Timestamp - {"Key":"Date","Value":["Tue, 06 Jun 2023 14:30:08 GMT"]}
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-14T10:49:25.2+00:00

@sarvesharchive -We have informed to the engineering team, we will let you know once we get any update.
Ramjot Singh 861 Reputation points Microsoft Employee

2023-06-16T03:35:35.7866667+00:00

The issue happened because the url had missing messageId.

The url format needs to be

https://graph.microsoft.com/teams/teamID/channels/channelId/messages to import a root message

and

https://graph.microsoft.com/teams/teamID/channels/channelId/messages/messageId/replies to import a reply message

The passed url was

https://graph.microsoft.com/teams/teamID/channels/channelId/messages/replies (notice the missing messageId). Hence failure is expected.
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-16T05:14:16.0366667+00:00

@sarvesharchive-Did you get chance to check the above solution?
sarvesharchive 0 Reputation points

2023-06-16T08:57:35.92+00:00

@Sayali-MSFT @Ramjot Singh

Yes , i have check what you have suggested .But we have implement in the same way as mention in above code snippet you can go through it .

Our concern is that why we are getting error as (Requested API not Supported ) when we try to add any message weather it is root message or adding message to replies.
sarvesharchive 0 Reputation points

2023-06-19T11:09:21.48+00:00

@Sayali-MSFT @Ramjot Singh

Hi ,

Is there any update regarding issue ?
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-19T12:11:53.4066667+00:00

@sarvesharchive-We are checking with the internal team and let you know the update once we have any.
sarvesharchive 0 Reputation points

2023-06-22T13:09:49.2533333+00:00

@Sayali-MSFT @Ramjot Singh

Hi ,

Is there any update regarding issue ?
sarvesharchive 0 Reputation points

2023-06-22T13:10:10.16+00:00

@Sayali-MSFT @Ramjot Singh
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-23T05:18:46.46+00:00

@sarvesharchive-We have checked with the engineering team as they mention as per the bot id and timestamp you shared one request and this is the cause of error.

Could you please share more traces and so we lookup error .
sarvesharchive 0 Reputation points

2023-06-23T05:44:42.6066667+00:00

@Sayali-MSFT Can you please share what exactly do you need to check the cause ?
sarvesh chaudhari 0 Reputation points

2023-06-26T12:41:55.5066667+00:00

Hello @Sayali-MSFT

We have encountered an issue with our code after the protected API form submission is dropped. Our code is not migrating any messages from one team to another, the issue starts from 18th May 2023 as soon as protected api forms submission drop from microsoft graph, whereas it was working perfectly earlier.

This situation is critical and needs your attention urgently! It is affecting our business operations severely and we need a solution as soon as possible.

Can you please investigate the matter and provide us with an immediate solution? We are looking forward to hearing from you soon.

Thank you for your prompt attention to this matter!
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-26T13:44:36.7666667+00:00

@sarvesharchive- If you have any business-critical issue which need immediate attention, please raise a support request here: https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&tabs=online

1 answer

Your answer

Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-12T10:04:16.3366667+00:00

@sarvesharchive-Thanks for reporting your issue.

Could you please have look into this document followed the steps to migrate users' existing message history and data from an external system into a Teams channel.

https://learn.microsoft.com/en-us/microsoftteams/platform/graph-api/import-messages/import-external-messages-to-teams
sarvesharchive 0 Reputation points

2023-06-12T11:07:50.17+00:00

i have checked it but that is not what i need , i have implemented this code to add message but after the update of no longer needed to submit protected form is out our teamschannelmessage are not able to write using this code

if (MessageItem.IsReplyMessage) { //#-- Posting a reply to the message --#// IChatMessageRepliesCollectionRequest ReplyRequest = this.TeamService.Teams[MessageItem.ParentItemIDPath[0]].Channels[MessageItem.ParentItemIDPath[1]].Messages[MessageItem.ParentItemID].Replies.Request(); DestinationItem = MicrosoftHelper.InvokeApiCall(() => { return ReplyRequest.AddAsync(SourceChatMessage).Result; }, this); } else { //#-- Posting the message in channel --#// IChannelMessagesCollectionRequest messageRequest = this.TeamService.Teams[MessageItem.ParentItemIDPath[0]].Channels[MessageItem.ParentItemIDPath[1]].Messages.Request(); DestinationItem = MicrosoftHelper.InvokeApiCall(() => { return messageRequest.AddAsync(SourceChatMessage).Result; }, this); }
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-13T05:32:13.83+00:00

@sarvesharchive -Could you please share the client-request-Id and timestamp for further investigation purpose?
sarvesharchive 0 Reputation points

2023-06-13T12:17:04.03+00:00

sure ,

"ClientRequestId":"386b4335-c187-4a4e-8657-5a133d9b2a4b"

Timestamp - {"Key":"Date","Value":["Tue, 06 Jun 2023 14:30:08 GMT"]}
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-14T10:49:25.2+00:00

@sarvesharchive -We have informed to the engineering team, we will let you know once we get any update.
Ramjot Singh 861 Reputation points Microsoft Employee

2023-06-16T03:35:35.7866667+00:00

The issue happened because the url had missing messageId.

The url format needs to be

https://graph.microsoft.com/teams/teamID/channels/channelId/messages to import a root message

and

https://graph.microsoft.com/teams/teamID/channels/channelId/messages/messageId/replies to import a reply message

The passed url was

https://graph.microsoft.com/teams/teamID/channels/channelId/messages/replies (notice the missing messageId). Hence failure is expected.
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-16T05:14:16.0366667+00:00

@sarvesharchive-Did you get chance to check the above solution?
sarvesharchive 0 Reputation points

2023-06-16T08:57:35.92+00:00

@Sayali-MSFT @Ramjot Singh

Yes , i have check what you have suggested .But we have implement in the same way as mention in above code snippet you can go through it .

Our concern is that why we are getting error as (Requested API not Supported ) when we try to add any message weather it is root message or adding message to replies.
sarvesharchive 0 Reputation points

2023-06-19T11:09:21.48+00:00

@Sayali-MSFT @Ramjot Singh

Hi ,

Is there any update regarding issue ?
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-19T12:11:53.4066667+00:00

@sarvesharchive-We are checking with the internal team and let you know the update once we have any.
sarvesharchive 0 Reputation points

2023-06-22T13:09:49.2533333+00:00

@Sayali-MSFT @Ramjot Singh

Hi ,

Is there any update regarding issue ?
sarvesharchive 0 Reputation points

2023-06-22T13:10:10.16+00:00

@Sayali-MSFT @Ramjot Singh
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-23T05:18:46.46+00:00

@sarvesharchive-We have checked with the engineering team as they mention as per the bot id and timestamp you shared one request and this is the cause of error.

Could you please share more traces and so we lookup error .
sarvesharchive 0 Reputation points

2023-06-23T05:44:42.6066667+00:00

@Sayali-MSFT Can you please share what exactly do you need to check the cause ?
sarvesh chaudhari 0 Reputation points

2023-06-26T12:41:55.5066667+00:00

Hello @Sayali-MSFT

We have encountered an issue with our code after the protected API form submission is dropped. Our code is not migrating any messages from one team to another, the issue starts from 18th May 2023 as soon as protected api forms submission drop from microsoft graph, whereas it was working perfectly earlier.

This situation is critical and needs your attention urgently! It is affecting our business operations severely and we need a solution as soon as possible.

Can you please investigate the matter and provide us with an immediate solution? We are looking forward to hearing from you soon.

Thank you for your prompt attention to this matter!
Sayali-MSFT 3,906 Reputation points Microsoft External Staff Moderator

2023-06-26T13:44:36.7666667+00:00

@sarvesharchive- If you have any business-critical issue which need immediate attention, please raise a support request here: https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&tabs=online

Answer 1

Sayali-MSFT 3,906 Microsoft External Staff Moderator

The issue happened because the url had missing messageId.

The url format needs to be

https://graph.microsoft.com/teams/teamID/channels/channelId/messages to import a root message

and

https://graph.microsoft.com/teams/teamID/channels/channelId/messages/messageId/replies to import a reply message

The passed url was

https://graph.microsoft.com/teams/teamID/channels/channelId/messages/replies (notice the missing messageId). Hence failure is expected.

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Issue regarding Teamchannelmessage are not getting posted using API

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