Microsoft Authenticator 2fa code

Question

I deleted an account I accidentally added from the Microsoft authenticator app and I'm not getting my 2fa code. How can I get my deleted account back?

Answer 1

You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.

-

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

The last backup taken in the Microsoft Authenticator app was after my account was deleted. So I couldn't recover my accidentally deleted account (my plarium account). I contacted plarium to have 2fa removed from my deleted account. There were so many ridiculous security procedures and they asked me things that would be too hard for me to remember. I finally managed to convince the plarium support staff to remove 2fa and I don't intend to reactivate it either. I think you should add an option to Microsoft Authenticator app like revert to any of the last 3 backups. Currently we can only revert to the last backup in the app. It was very difficult for me to convince the Plarium support staff that the account was mine and if I had not succeeded I would have lost access to my 2 year old game account.