SOS is not working on Windows machine

Question

In my new Windows 10 machine SOS is not working, Every time I need to enter my ID and password. Looks likesome setting is missed not sure what is wrong. Below is screen shot.

In my old machine it was working fine below is screen shot. "Connected to Windows " or "Signed in" is not displayed even I have connected to system with same ID and password.

Answer 1

hi there,

Most SOS.EXE problems stem from a missing or corrupt SOS.EXE, virus infection, or invalid Windows registry entries associated

From the desktop, press the Windows + X shortcut key combination.

In the menu, select Command Prompt (Admin).

NOTE: System File Checker can be run from Windows PowerShell (Admin).

On the User Account Control (UAC) prompt, click Yes.

In the command prompt window, type SFC /scannow and press Enter.

System file checker utility checks the integrity of Windows system files and repairs them if required.

After the process is complete, reboot the computer.

And see if it helps,

Thank you

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