Cannot remove Store app

Question

Our security software is showing that multiple devices in our environment have an old Paint app installed. It points to:

c:\program files\windowsapps\microsoft.mspaint_6.1907.29027.0_x64__8wekyb3d8bbwe

When I run the following:

Get-AppxPackage -PackageTypeFilter Main, Bundle, Resource -AllUsers | Where-Object {$_.PackageFullName -like "Microsoft.MSPaint_6.1907.29027.0_x64__8wekyb3d8bbwe"} | Remove-AppxPackage -Allusers

I get this error:

“Remove-AppxPackage : Removal failed. Please contact your software vendor.

Deployment DeStage operation with target volume C: on Package Microsoft.MSPaint_6.1907.29027.0_x64__8wekyb3d8bbwe

from: failed with error 0x80070002."

I try to remove it with DISM by issuing:

Dism.exe /online /remove-provisionedappxpackage /packagename:Microsoft.MSPaint_6.1907.29027.0_x64__8wekyb3d8bbwe

And it gives the errors:

DISM Appx Provider: PID=4508 TID=4208 onecore\admin\appmodel\utilities\provisionhelper\msixpackageadapter.cpp(1851)\AppxProvider.dll!00007FF9FD9291B0: (caller: 00007FF9FD8FA07B) ReturnHr(1) tid(1070) 80070002 The system cannot find the file specified.

Msg:[Failed to open 'C:\Program Files\WindowsApps\Microsoft.MSPaint_6.1907.29027.0_x64__8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml'.]

I looked and AppxBundleManifest.xml is not in that directory.

Is there anyway to remove this app? Can I just delete the Microsoft.MSPaint_6.1907.29027.0_x64__8wekyb3d8bbwe folder?

Skip

Answer 1

Thanks for the reply.

We find that issuing

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

without anyone logged on is clearing out the old versions.

Skip

Answer 2

Hello there,

This error is usually occur due to missing of the files.

check this

Uninstall from the Start menu

Select Start > All apps and search for the app in the list shown.

Press and hold (or right-click) on the app, then select Uninstall.

Uninstall in Settings

Select Start > Settings > Apps > Apps & features .

Find the app you want to remove, select More > Uninstall.

if the issue persists please make a reset to the pc

Select Start > Settings > System > Recovery . Open Recovery settings.

Next to Reset this PC , select Reset PC. Then choose from the options and/or settings in the table below.

click local reinstall

And see if it helps,

Thank you

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