How can I log in to my account if I deleted the app?

Maryeli Mocha 0 Reputation points
2023-06-17T22:12:07.9+00:00

Hello, by mistake I deleted the app on my device and to log in it asks me for the app code, but I can't see it. The email is mmocha3@utmachala.edu.ec please help me by deactivating the account, there I resivo classes and I can not log in. Thank you.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. 2023-06-17T22:58:24.3433333+00:00
    1. Check your email inbox and spam folder for any emails from the app's support team. They may have sent you an email with youryou some general advice on how to recover your account.

    Firstly, have you tried contacting the app's support team or customer service? They may be able to help you recover your account or provide you with the app code that you need to log in.

    Alternatively, if you have previously backed up your device or have access to a backup, you may be able to restore the app and your account data from there.

    If neither of these options work, you may need to create a new account and contact your instructor or the relevant party to explain the situation and ask for access to the classes again.

    I hope this helps, and I'm sorry I couldn't offer more specific assistance.

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