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Why our deployed apps are not being installed/deployed on Windows devices? Since last week there is problem when I deploy any app via Intune its not being deployed?
What could be reasons for this?
@Vinod Survase Thanks for posting in our Q&A.
To clarify this issue, we appreciate your help to collect some information:
1.Which app type you deployed?
2.Which assignment? Required assignment or Available assignment? If it is available assignment, you need to deploy this app to a user group and sign in the company portal app to install this app.
3.Please check if there is any app installation error code in intune portal.
If there is anything update, feel free to let us know.
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@Lu Dai-MSFT Thanks for reply.
Here are the answers of your questions.
1.Which app type you deployed?
Ans: I have deployed app win32 method.
2.Which assignment? Required assignment or Available assignment? If it is available assignment, you need to deploy this app to a user group and sign in the company portal app to install this app.
Ans: I have assigned it to Required assignment to the device group but it did not work.
3.Please check if there is any app installation error code in Intune portal.
Ans: I checked this but there is no error code in app deployment or the app itself is not being deployed at all so there is no error. Can you tell me where I need to check the error codes or errors.
@Vinod Survase For win32 app, it is needed to check if the Intune management extension is installed in the target device. Then we can check IntuneManagementExtension.log under "C:\ProgramData\Microsoft\IntuneManagementExtension\Logs" to find that if there is any detailed error message. Please refer to the following link to troubleshoot:
https://www.anoopcnair.com/intune-win32-app-troubleshooting/
Note: Non-Microsoft link, just for the reference.
Thanks @Lu Dai-MSFT I will check this docs but I have another question what are the scenarios when Intune management extension does not get installed on devices?
As in our case we are enrolling all devices through Autopilot profile so its installed on each device if I am not wrong.
Thanks @Lu Dai-MSFT
I will check this docs but I have a question about what are scenarios when Intune management extension does not get installed?
As in our case we are enrolling all the devices via Autopilot profile so it gets installed on all devices if I am not wrong.
@Vinod Survase If Intune management extension does not get installed, win32 apps will not be installed. Intune management extension is a prerequisite. And if you deploy win32 app to a device or user group, Intune management extension usually will be installed automatically.
Intune management extension will not be installed when you do autopilot enrollment unless you deploy win32 app during process.
Thanks @Lu Dai-MSFT
Got it
@Vinod Survase You're welcome. I'm glad to discuss with you. : ）