After public DNS redirect to SharePoint Online; <h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.

Amr Hamam 5 Reputation points
2023-06-19T16:05:51.2166667+00:00

We are currently facing difficulties in browsing intranet.mydomain.com after mapping it in our public DNS (intranet.mydomainname.com > mydomainname.sharepoint.com) and we receive below error.

(Still when I open mydomainname.sharepoint.com it works normally but when I open intranet.mydomainname.com i got below page)

<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0rHKQZAAAAADONQg8HtdmRJcmjVt7vpdlQk9NMDFFREdFMTYwNQBFZGdl
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Emily Du-MSFT 51,836 Reputation points Microsoft External Staff
    2023-06-20T09:38:32.97+00:00

    For resolve DNS issue for SharePoint Online, I suggest you open a service request with Microsoft.


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