I cannot send emails from my outlook account to gmail.

Jason IG88 15 Reputation points
2023-06-20T01:59:20.53+00:00

Hi

Cannot send outlook emails to any gmail account and I get the following message:

Your message wasn't delivered because the recipient's email provider rejected it.

mx.google.com gave this error:
This mail is unauthenticated, which poses a security risk to the sender and Gmail users, and has been blocked. The sender must authenticate with at least one of SPF or DKIM. For this message, DKIM checks did not pass and SPF check for [townshendassociates.com] did not pass with ip: [2a01:111:f403:7005::80c]. The sender should visit https://support.google.com/mail/answer/81126#authentication for instructions on setting up authentication. o20-20020aa7d3d4000000b0051a251222b5si4558877edr.364 - gsmtp

What do I do?

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. ChristyZhang-MSFT 25,206 Reputation points Microsoft Vendor
    2023-07-03T08:41:15.3333333+00:00

    Hi @Jason IG88 ,

    Thanks for your reply!

    Considering the issue occurs both in Outlook desktop client and web mail, i'm afraid that the issue is related to your Outlook.com account. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.


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