Teams Account Pin and Pyidaungsu font error.

Question

Dear MS Teams,

         First, when i pin messages in teams chat, but i can't see the pin bar in phone version. I only see the Laptop and Desktop version. 

         Second, we can't write Pyidaungsu font at the laptop and desktop because when we write sentences in pyidaungsu font, the earlier letter is deleted.

Answer 1

Hello,

Thank you for your question and for reaching out with your question today.

1. Pinning messages in Teams chat: The ability to pin messages in chat conversations is currently not available in the mobile version of Microsoft Teams. This feature is only supported in the desktop and web versions of Teams. You can only view pinned messages on your mobile device if they were pinned by someone else using the desktop or web version.
2. Pyidaungsu font issue: If you're experiencing difficulties writing in the Pyidaungsu font on your laptop and desktop, where the earlier letter gets deleted, it could be related to font compatibility or input settings. Here are a few troubleshooting steps you can try:

• Ensure that you have the Pyidaungsu font installed on your system. If not, you can download and install it from a trusted source.
• Check the font settings in the application or text editor you're using. Make sure that the selected font is set to Pyidaungsu for the text you're entering.
• Verify the input method or keyboard layout you're using. It's possible that the keyboard layout is conflicting with the font or causing unexpected behavior. Try switching to a different keyboard layout or input method specifically designed for the Pyidaungsu font.
• If the issue persists, try using a different text editor or application to see if the problem is specific to a particular program.

If none of the above solutions work, it may be helpful to reach out to the support channels provided by the font developer or the software/application you're using for further assistance. They might have specific recommendations or updates related to the Pyidaungsu font compatibility on your system.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

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Best regards.

Answer 2

Dear @SokiGuo-MSFT ,

Pyidaungsu font error are still happen in desktop version. It's not reliable. I can write pyidaungsu font normally at viber, whatsapp. Only teams not ok. Could you pls check this issue. My teammates are complain about that.

Answer 3

Hi @SokiGuo-MSFT

Firstly, I really thanks for your answer. Pyidaungsu font isn't ok now in teams. We normally write pyidaungsu font in other apps, like viber, whatsapp, Teams, etc...But other apps are compatibility with Pyidaungsu font except from teams. It's not happen in my teams. It happen at the whole members. Thanks.