How do I view or download my certificate?

Question

It is not allowing me to download or preview my certificate for Microsoft word.

Answer 1

I'd logon here using the same credentials for testing.
https://www.microsoft.com/en-us/learning/dashboard.aspx

and if not found ask for help with merge / linking here in dedicated forums.
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_dash
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_incorrectmissing
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_link-mcp_supportother

--please don't forget to Accept as answer if the reply is helpful--