Intune not getting configured -showing work profile not support

Question

Hi,

I had tried to configure intune in onepluse 10T device but workprofile unable to configure showing work profile cant support this issue persist from logn time please look in to it and suggest if any resolution is there.

Thanks & regards,intune issue 2.jpgIntune issue 1.jpg

wasi

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

Is your OnePlus 10T device running Android 12? If yes, it may be a known issue. The issue where customers lose access to Microsoft Intune-managed resources or are prevented from completing enrollment after upgrading certain devices from Android 11 to Android 12 has been resolved. The impacted brands included OPPO, OnePlus, and Realme devices enrolled as Android Enterprise personally-owned work profiles.

Refer to: Resolved: Android devices lose access to Intune-managed resources after upgrading to Android 12

OnePlus upgrade to Android 12 MS Intune issues

Thanks for your time. Have a nice day!

Best regards,

Simon

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