The WiFi connection on my PC isn't working since changing the Internet service provider

Shahbaz Ahmed 0 Reputation points
2023-06-24T16:36:29.2266667+00:00

I've recently changed my Internet service provider as I've moved to another city. I'm using the same router though. But whenever I try to use the WiFi on my PC, it always shows "www.website_name.com's server IP address could not be found". I tried troubleshooting the problem but it says the host name is not in the DNS. I don't understand anything that it says unfortunately. I've some phones working on the same WiFi network and all of them work just fine. Even my PC was working yesterday on my previous isp's network but not today on the new ISP's WiFi. I've dual boot system with Linux as my secondary OS but in Linux, the problem still exists. However some FTP servers work perfectly on my PC.

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
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  1. Wesley Li 11,860 Reputation points
    2024-02-02T07:59:51.26+00:00

    Hello, It looks like your computer is still using the DNS provided by your previous ISP. Please set your network adapter to automatically get DNS, below is the details:

    1. Open "Control Panel" and select "Network and Internet".
    2. Click on "Network and Sharing Center" on the left side.
    3. Select "Change adapter settings" at the top.
    4. Find your network adapter (like "Ethernet" or "Wireless Network Connection") and right-click on it.
    5. Select "Properties".
    6. Find the "Internet Protocol Version 4 (TCP/IPv4)" and click on its "Properties" button.
    7. Check the box next to "Obtain DNS server address automatically" (or "Automatic (DHCP)") if it's not already checked.
    8. Click "OK" to apply the changes. If you're prompted to restart your network adapter, click "Yes".

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  2. Anonymous
    2023-06-24T18:28:12.1733333+00:00

    An unedited

    ipconfig /all
    

    may help.

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