Can i have an email domain on cPanel and office 365 with same domain name

Question

Can i have the same domain on cPanel and Office365

We need to distribute users with different functionally needs ie Teams and Outlook Calendar

Answer 1

Hi TG

Yes, it is possible to have the same domain hosted on both cPanel and Office 365, allowing you to distribute users with different functional needs such as Teams and Outlook Calendar. Here's an overview of how you can set it up:

1. DNS Configuration:
   • In your DNS settings, you'll need to set up the necessary DNS records for both cPanel and Office 365.
   • For Office 365, you'll typically set up DNS records such as MX (Mail Exchanger), TXT (for domain verification), CNAME (for autodiscover), and SRV (for services like Teams).
   • For cPanel, you may need to configure DNS records such as A (for website hosting), CNAME (for subdomains or other services), and possibly MX records if you want to handle email through cPanel.
2. Email Distribution:
   • For users who require Outlook Calendar and email functionality through Office 365, you can configure their email accounts on the Office 365 platform. This way, they can use Outlook and access the full suite of Office 365 features.
   • For users who don't require Office 365 email functionality, you can set up email accounts on the cPanel hosting platform. They can then use webmail or configure their email clients to connect to the cPanel server.
3. Collaboration Tools:
   • Users who require collaboration tools like Microsoft Teams will be able to access them through Office 365. Teams provides chat, video conferencing, file sharing, and collaboration features.
   • cPanel doesn't provide a direct alternative to Microsoft Teams. However, you can explore other collaboration tools that can be integrated with cPanel, such as open-source solutions or third-party software.

It's important to note that managing the same domain on both cPanel and Office 365 may require careful configuration and coordination to ensure proper functionality and avoid conflicts. Pay attention to the DNS settings, email routing, and user management to ensure a seamless experience for your users.

Consider consulting with a professional or your IT team to assist in setting up and managing this configuration, as it can involve technical complexities and depend on specific requirements and configurations of your hosting environments.

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Answer 2

Dear Mr. Khaled,

I hope you're doing great

I'd like to inform you that I have the same question and if you don't mind I'd like you to help me

I have a domain hosted first on the Cpanel server, then our work We need to distribute users with different functional needs especially Office 365 emails for some cases

I've almost 100 email accounts in Cpanel and just 7 email accounts in Office 365 with the same domain name

you answered that we can use the same domain hosted on both cPanel and Office 365 with yes

but how can I do it technically?

And please note that I configured the DNS records as well as you said

but

• if I set 2 MX records in the Cpanel one for Office 365 and the second for the hosted Cpanel office 365 stopped working and only the accounts in the Cpanel worked
• if I set only the MX record for Office 365 it works as well but the rest of the email accounts of Cpanel stopped working
• if I set only the MX record for the Cpanel, Office 365 stopped working

So kindly I need more clarification on how can I do it and set the 2 hosts' work together

Thanks in advanced

Answer 3

Sorry, there is something else I need your help with something else if you allow me

I need to set up Office 365 on the Outlook desktop application as POP3 protocol, I enabled POP from the Microsoft 365 admin center

but when I set it manually on the Outlook app to configure it as POP3 it doesn't work, the error is "we couldn't log on to the incoming (POP) server. please check your email address and password and try again"

however, I'm writing the configuration correctly as below

Type the correct email address > set it manually > choose pop

Incoming mail server: outlook.office365.com Port: 995 Encryption: SSL

outgoing mail server: smtp-mail.outlook.com Port: 587 Encryption: STARTTLS

Click next > Type the correct password

then the error described above appears here If you have any instructions to follow I hope you tell me with

thanks in advanced