windows update

Chaim Shoam 0 Reputation points
2023-06-26T09:17:13.32+00:00

Windows Update has repeatedly tried and failed to install KB5002405, KB5002387, KB5002349, KB5002308

EROR 0x80070663 and 0x80070664

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Schneider, Tobias 2,120 Reputation points
    2023-06-26T10:25:12.8333333+00:00

    Hello,

    the two error codes mentioned for a faulty installation of Windows updates can occur in different constellations. Below you will find possible solutions to fix the problem:

    • Perform a repair installation of your Office. You can find out how this works here.
    • Make sure that Windows is not damaged. To do this, please open a command prompt (CMD window') as an administrator and enter the following commands:
    1. sfc /scannow
    2. dism /Online /Cleanup-Image /RestoreHealth

    Both commands may take some time.

    • Uninstall Office completely and then reinstall it. A guide to "Uninstall Office" can be found here and a guide to "Install Office" can be found here.

    If this is helpful, please accept the answer.

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