Teams webinar registration not working on Chrome

Question

Hi,

We have webinars created, for which registration isn't working on Chrome but works on Edge and it is intermittent. In Chroms 100% all the time it says: "registration isn't available at this time, To open the web app, change your browser settings to allow third-party cookies or allow certain trusted domains." This isn't the situation on Edge, page comes up for registration. However all the settings seem to be in place for Chrome, Adding them to allowed sites do not work as well. I recall i did manage to register it before using Chrome earlier. Now when i create a fresh webinar it works on both chrome and edge. Any idea? All previous Webinars which were set earlier, users are receiving it. Some managed to register, now noone can.

Answer 1

Hi @GoodResource

Can't everyone in my organization register for a meeting?

Please follow the steps below to clean your browser cache and re-register to check if it works.

1. On your computer, open Chrome.
2. At the top right, click More
3. Click More tools and then Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

Also, check if you have set a time limit for meeting registration. For more details, you could refer to: Manage webinar registration.

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