Windows 10 1909 upgrade fails

Question

We are upgrade a customer from 1803 tot 1909 with SCCM task sequence. The upgrade is successful but the reports shows the most time that the upgrade is failed on the last step (5). I have found error: Error Task Sequence Manager failed to execute task sequence. Code 0x80041010 in the smsts.log. But cant find any solution for this error. I have added some screenshots from the smsts.log and report.
The task sequence:

1. Check Readiness for Upgrade
2. Upgrade Operating System with ISO
3. Restart Computer - The currently installed default OS
4. Powershell script for keeping store apps

Does anyone have a hint or solution for this problem?

Answer 1

@Bert Schillemans

Thank you for posting in Microsoft Q&A forum.

-->As we mentioned, our reports shows the upgrade is failed on the last step (5),could we share a task sequence screenshot to let us see the detailed steps?(coz I haven't see you mentioned it)

-->The error code 0x80041010 means Invalid class.
Here is a similar situation for you to refer to :
wmi-errors-in-smsts-log-after-restart-computer-step-in-an-in-place-upgrade-task-sequence-sccm-1806-cb
Note: this is non-official article just for your reference.

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Answer 2

Hi @Fiona Yan-MSFT
Thanks for your quick reply.
This is the task sequence:

Options tab:

The powershell script (*.AppsToKeep.xml *=company)

# Script removes all Windows 10 apps you don't want to keep  
# Version 1.0: First release  
# Version 1.1: Changed remove AppxProvisionedPackage from blacklist to whitelist approach  
# Version 1.2: Remove WindowsPackage "Contact Support"  
# Version 2.0: Moved Array $appsToKeep from script to XML input  

param(  
    [parameter(Position=0,Mandatory=$false,ValueFromPipeline=$false,HelpMessage='xml filename like ***.AppsToKeep.xml')][string]$ConfigFile = ''  
    )  

#If no xml defind use default  
If (($ConfigFile -eq '') -or ($ConfigFile -eq $null)) {  
  $ConfigXML = "AppsToKeep.xml"  
} Else {  
  $thisScript = $myInvocation.MyCommand.Path  
  $scriptRoot = Split-Path(Resolve-Path $thisScript)  
  $ConfigXML = Join-Path $scriptRoot $ConfigFile.Replace('.\','')  
}  

#Read Configuration File  
$xml = [xml](get-content $configXML)  

$AppsToKeep = $xml.AppsToKeep.AppName  
If ($AppsToKeep -eq $null) {exit}  

$AppsInstalled = Get-AppxProvisionedPackage -Online | % { $_.DisplayName }  
$AppsToRemove = Compare-Object $AppsInstalled $AppsToKeep -PassThru  

Foreach ($App in $AppsToRemove) {  
    Get-AppxProvisionedPackage -Online | ? { $_.DisplayName -eq $App } | Remove-AppxProvisionedPackage -Online  
}  

# Remove WindowsPackage by blacklist  
Get-WindowsPackage -Online | ? { $_.PackageName -like "*ContactSupport*" } | Remove-WindowsPackage -Online -NoRestart  

The AppsToKeep.xml:

<?xml version="1.0" encoding="utf-8"?>  
<AppsToKeep>  
<AppName>Microsoft.Windows.Photos</AppName>  
<AppName>Microsoft.WindowsCalculator</AppName>  
<AppName>Microsoft.WindowsStore</AppName>  
<AppName>Microsoft.MSPaint</AppName>  
<AppName>Microsoft.Office.OneNote</AppName>  
<AppName>Microsoft.WindowsCamera</AppName>  
<AppName>Microsoft.MicrosoftStickyNote</AppName>  
</AppsToKeep>  

I wil check the non-official article, thanks!

Answer 3

I checked the article but there is no difference between the versions:

Site version: 5.0.8968.1000
Client version: 5.00.8968.1021