Azure portalにおけるプレビュー参加のメールメッセージウインドウが開かない

Question

「Windows Server の拡張セキュリティ更新プログラム (ESU) の取得方法」のページに記載されている「Azure 以外のサーバーの拡張セキュリティ更新プログラムに登録し、マルチ ライセンス認証キーを取得する」の手順５で、Azure portalで「登録してマルチ ライセンス認証キーを取得する」のページから「プレビューにご参加ください」をクリックすると、このメールアドレスへのメール メッセージ ウィンドウが開くと説明がありますが、メール メッセージ ウィンドウが開きません。

どのように対応したら良いか教えていただけますでしょうか。

Answer 1

Hello there,

If you are unable to open the "Preview join email message" window in the Azure portal, you can try the following troubleshooting steps:

Clear browser cache and cookies: Clearing your browser's cache and cookies can help resolve any temporary issues with the Azure portal. Try clearing the cache and cookies, then refresh the Azure portal and check if the issue persists.

Try a different browser: Sometimes, browser compatibility issues can prevent certain features from working correctly in the Azure portal. Try accessing the Azure portal using a different web browser to see if the "Preview join email message" window opens successfully.

Disable browser extensions: Browser extensions can sometimes interfere with the functionality of web applications. Temporarily disable any browser extensions you have installed and try opening the "Preview join email message" window again.

Check browser settings: Ensure that your browser settings do not block pop-up windows or restrict JavaScript. Pop-up blockers or security settings can prevent the "Preview join email message" window from opening. Adjust the settings accordingly and try again.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

Hope this resolves your Query !!

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