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Hi,
I've somehow been charged twice a month for my windows account. Can anyone help?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hi @Melissa Smith
I would like to know how things are going on your end? If you have any further question or concern about this thread, please feel free to let us know.
Best Regards,
Hania Lian
Check your bill to see if you have purchased duplicate products or services.
If you have purchased multiple products or services, please check for overlaps or duplicates.
Hope the information is helpful.
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